We’re The Shave Ice Experts
Dealer Success
From its beginnings in 1989, Minnesota’s Crystal Fresh, Inc., has grown to be the shave ice industry leader with our popular Sno Biz treats and our extensive Sno-Biz distributor network.
The experienced Crystal Fresh executive team supports the Sno Biz brand with product development, distribution, network development and marketing.
We continue to support our dealers like a franchise system with protected territories, but without the fees and royalties (USA only). From financing to marketing, Sno Biz delivers sweet success.
The Sno Biz Team
Count on the Sno Biz staff in Minneapolis to help you.
Administration & Finance
Tom and Kris Novetzke are the principal partners and owners of Sno Biz. They founded the company in Minneapolis, MN, in 1989. Today they are better situated than ever to follow initiatives that deliver results for you.
Kris Novetzke, Finance and Administration Director with Tom Novetzke, President and National & International Sales Director.
Tom and Kris have a passionate entrepreneurial spirit and commitment to creating new business opportunities for as many people who want to pursue it. They enjoy providing the freedom to earn by selling fun and refreshing tasty treats to people throughout the world.
Your feedback and insights make a difference! Send Kris & Tom an E-MAIL.
Sales & Marketing
Kate Fullmer is the sales and marketing associate. She is experienced in personnel recruiting and marketing working closely with domestic and international Sno Biz distributors to expand their network and increase sales.
Kate is skilled in business development and sales having worked in public, private and start-up environments. She is an effective communicator, successful at managing client relationships and talented in identifying opportunities for business growth.
Want to know how to recruit top-notch dealers? Questions about marketing? Ask Kate!
Operations & Tech Support
Denn Russell is the operational manager at Sno Biz, and has been with the company since 1993. He’ll help you find answers to questions about shipping or accounts— always with a smile!
Denn is also the “go-to” guy to for information and assistance on ice shaver parts and service. Comments or ideas for better equipment, shipping or other operations? Drop DENN a line.
Short-Run Packaging
Allen Martin, a.k.a. Sir Mixalot, packages small-run flavors on site at Crystal Fresh. He works in a fully approved lab that allows packaging of flavors that don’t meet the minimum run size of more popular flavors. Having this flexibility lets us provide regional flavorites across the U.S. and around the world.
Allen joined us in 2009. Send ALLEN your question.