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Frequently Asked Questions


Choose an area that might
answer your question:

Crystal Fresh Support
Sno Biz Advantages
Sno Biz Products
Joining Sno Biz
Ordering Sno Biz Items



Crystal Fresh Support


Q. Who is Crystal Fresh, Inc.?
A. Crystal Fresh, Inc., based near Minneapolis, Minnesota, owns the Sno Biz brand. The experienced Crystal Fresh executive team supports the Sno Biz brand with product development, distribution, network development and marketing.

Q. How does Crystal Fresh help me become a successful Sno Biz dealer?
A. We’ve developed a large international distributor network. Your distributor helps you set up your business on a local level. It’s a turnkey approach that walks you through venue and cart selection, equipment and product purchases, sales and equipment training, and even local code requirements. Crystal Fresh supports the Sno Biz brand with product development, brand promotion, marketing support, advertising and communications

Q. How can I find a Sno Biz location near me?
A. Find your nearest Sno Biz Distributor here.



Sno Biz Advantages


Q. Why should I join Sno Biz and not the competitor?
A. That’s an easy question! Sno Biz has the best flavors (sold in smart dry-mix packets) for the best business opportunity with an affordable start-up investment and no franchise fees or royalties in the USA. As an industry leader, Sno Biz has excellent brand awareness and ongoing marketing and advertising support. By becoming a Sno Biz dealer, you’re in business for yourself—but not by yourself. No competitor works for your success like Sno Biz does.

Q. What business opportunities does Sno Biz offer me?
A. Own your Sno Biz business and be your own boss, making and selling the world’s best-tasting shave ice treats, beverages and other fun foods. Set your goals and we’ll help you succeed with protected territories, popular dry-mix flavors and turnkey support!

Q. Is Sno Biz profitable for dealers?
A. Absolutely. How much money you earn depends on too many variables for us to promise a certain dollar figure. However, we can promise you terrific profit potential with affordable products and high margins…and no franchise fees or ongoing royalty fees in the USA.

Q. Do you have international business opportunities, too?
A. We’ve procured business arrangements in much of the world and we’re experienced with international shipping requirements. Sno Biz has proven to be very popular wherever our treats are sold. Please contact Crystal Fresh, Inc., directly at +1-952-890-2788 for a referral to one of our international distributors or contact us.

Q. Sno Biz offers protected territories?
A. Yes! We insist on maintaining a protected radius for each dealer. With a protected territory and full brand support, you can confidently take on the competition and boost your business success. To support our protected territories, we ask that each dealer supply address and e-mail information to Sno Biz.

Q. Sno Biz doesn’t charge franchise fees or ongoing royalty fees in the USA?
A. We operate like a franchise with excellent network support and cohesive brand marketing, but without the fees in the USA. The more treats you sell, the more money you make and the more product you buy from us.



Sno Biz Products


Q. I’ve tasted Sno Biz and it’s the best shave ice ever! But is it better than shaved ice?
A. Shave ice is the same as shaved ice, really. It’s flaky and light like snowflakes, not chunky or hard. The authentic Hawaiian-style treat is pronounced “shave ice” and we like to be as authentic as possible, especially when it comes to our treats!


Q. Why are Sno Biz dry-mix flavors better to use than a competitor’s liquid?
A. First, Sno Biz has the “Flavors that Rock!” Our flavors simply taste the best. We use dry-mix flavor packets for fresh products. You simply mix with sugar and water according to the instructions—as you need it. This minimizes waste and storage issues. Sno Biz dry mixes have a long shelf life, too, and ensure safe and inexpensive shipping.

Q. How does cotton candy fit into my Sno Biz operation?
A. Because Sno Biz cotton candy uses our proprietary Sno Biz dry-mix flavors, the cotton candy bursts with authentic flavor. It’s not just colored sugar like most of the competition. You can make it fresh on site, and pre-package it in the new Sno Biz tamper-proof container. Or talk to us about ordering pre-made cotton candy. Learn more now!



Joining Sno Biz


Q. How can I find a Sno Biz location near me?
A. Find your nearest Sno Biz Distributor here.

Q. How do I become a dealer?
A. Get started here.

Q. Do I need experience in food service?
A. No, but we’ve found that our most successful Sno Biz dealers have had some business experience.

Q. Do you offer training?
A. Yes, you can request training as soon as you become a dealer. We’re always excited to welcome new dealers, and we’re ready to show you the road to success.

Q. I’ve seen Sno Biz at some big-box retailers. How do I get a location like that?
A. Our lease agreements with major retail chains currently require that we extend these special opportunities to select dealers by invitation only. Please inquire with Crystal Fresh, Inc., to learn more about these three- and four-season on-site concession venues.



Ordering Sno Biz Items


Q. How do I order Sno Biz products, equipment, marketing materials or paper supplies?
A. Simply call 1-800-SHAVE-ICE (1-800-742-8342) to get the most up-to-date pricing and fast delivery.

Q. How quickly does Crystal Fresh fill orders?
A. About 99% of our orders go out the same day for domestic delivery. We can ship anywhere in the world, too.

Q. Are printed Sno Biz cups worthwhile?
A. Independent testing proves that dealers gain more sales with brand-imprinted vending materials than plain cups and napkins. It’s simply the most effective and most affordable way to advertise directly to your potential customers.

Q. Where can I order marketing materials?
A. Click here to see what’s available, if you’re already a Sno Biz dealer.



Choose an area that
might answer your question:
Crystal Fresh Support
Sno Biz Advantages
Sno Biz Products
Joining Sno Biz
Ordering Sno Biz Items

Call Sno Biz today
1-800-742-8342

Best Prices on
Swan and Hatsuyuki
Ice Shavers!




Crystal Fresh Support
Who is Crystal Fresh, Inc.?
How does Crystal Fresh help me become a successful Sno Biz dealer?
How can I find a Sno Biz location near me?

Sno Biz Advantages
Why should I join Sno Biz and not the competitor?
What business opportunities does Sno Biz offer me?
Is Sno Biz profitable for dealers?
Do you have international business opportunities, too?
Sno Biz offers protected territories?
Sno Biz doesn’t charge franchise fees or ongoing royalty fees in the USA?

Sno Biz Products
I’ve tasted Sno Biz and it’s the best shave ice ever! But is it better than shaved ice?
Why are Sno Biz dry-mix flavors better to use than a competitor’s liquid?
How does cotton candy fit into my Sno Biz operation?

Joining Sno Biz
How can I find a Sno Biz location near me?
How do I become a dealer?
Do I need experience in food service?
Do you offer training?
I’ve seen Sno Biz at some big-box retailers. How do I get a location like that?
Ordering Sno Biz Items
How do I order Sno Biz products, equipment, marketing materials or paper supplies?
How quickly does Crystal Fresh fill orders?
Are printed Sno Biz cups worthwhile?
Where can I order marketing materials?


Whether you call it
"Hawaiian ice,"
"shave ice" or
"shaved ice,"
we are the experts,

and our flavors
taste the best!

Looking for
a quality
Ice Shaver?

Call us at:
1-800-742-8342


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